Terms of Service
Last updated: 8/22/2025
Agreement to Terms
By accessing and using RiftValley Store's website ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.
Products and Services
RiftValley Store offers Vale Kojic Acid Soap and related skincare products. All product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.
Product Information
- Product images are for illustration purposes and may vary from actual products
- We strive for accuracy but cannot guarantee all product information is error-free
- Prices are listed in USD and subject to change
- Product availability may vary by region
Orders and Payment
Order Processing
- All orders are processed through Amazon's secure checkout system
- We reserve the right to refuse or cancel any order at our discretion
- Order confirmation does not guarantee product availability
- Processing times may vary based on product availability
Pricing and Payment
- All prices are in USD unless otherwise specified
- Prices include applicable taxes where required
- Payment processing is handled securely by Amazon
- We accept major credit cards and payment methods supported by Amazon
Shipping and Delivery
Shipping and delivery are handled through Amazon's fulfillment network. Shipping costs, delivery times, and policies are determined by Amazon and may vary based on your location and selected shipping method.
- Free shipping available on qualifying orders
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- International shipping may be subject to customs duties and taxes
Returns and Refunds
Returns and refunds are processed according to Amazon's return policy. Generally, products can be returned within 30 days of delivery for a full refund if they are unused and in original condition.
Return Conditions
- Products must be unused and in original packaging
- Return shipping may be at customer's expense unless product is defective
- Refunds are processed to the original payment method
- Processing time for refunds may take 3-5 business days
Product Use and Safety
Important Safety Information
- Perform a patch test before using any new skincare product
- Discontinue use if irritation or allergic reaction occurs
- Consult a dermatologist if you have sensitive skin or skin conditions
- Keep products out of reach of children
- Use sunscreen when using kojic acid products
Disclaimer
Results may vary from person to person. Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may differ based on skin type, consistency of use, and other factors.
Intellectual Property
The Service and its original content, features, and functionality are owned by RiftValley Store and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
- You may not reproduce, distribute, or create derivative works
- All trademarks and logos are property of their respective owners
- User-generated content may be used for marketing purposes
- Product reviews and testimonials may be featured on our website
User Conduct
You agree not to use the Service:
- For any unlawful purpose or to solicit unlawful acts
- To violate any international, federal, provincial, or state regulations or laws
- To transmit or procure malicious code, viruses, or harmful data
- To collect or track personal information of others
- To spam, phish, or engage in fraudulent activities
- To interfere with the proper working of the Service
Limitation of Liability
To the maximum extent permitted by law, RiftValley Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses.
Important: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages. In such cases, our liability will be limited to the maximum extent permitted by law.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
Modifications to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Any disputes will be resolved in the courts of [Your Jurisdiction].
Contact Information
If you have any questions about these Terms of Service, please contact us:
RiftValley Store
Email: support@riftvalleystore.com
Phone: 1-800-RIFT-VALLEY
Address: [Your Business Address]
Business Hours: Monday-Friday, 9 AM - 5 PM EST
Effective Date
These Terms of Service are effective as of the date last updated above and will remain in effect except with respect to any changes in their provisions in the future.